![]() “The driver for this device might be corrupted, or your system may be running low on memory or other resources. ![]() How to find your error code in Device Manager If you are getting an error code that isn't listed here, you can contact the hardware device vendor's technical support or Microsoft Support for help. Note This article doesn't contain all error codes generated by Device Manager. You may also click the specific error code to get more detail information. If the above steps didn't help you resolve your problem or were not available, locate your error code in the following table, and follow the recommended resolutions for that error code. Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform. If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's website. If the device was installed after the purchase of the computer, visit the device manufacturer's website. If the device was preinstalled on the computer, visit the computer manufacturer's website. ![]() Follow their installation or update instructions. Update the device driver from the vendor's website. Updated the device driver from the vendor's website Update the hardware's device driver through Windows Update. Otherwise, try using a powered USB 2.0 hub (This solves the compatibility issue for most users.Update the device driver from Windows Update If you are experiencing problems with your hardware when connected to a USB 3.0 port, try connecting it to a USB 2.0 port if your computer has one. NOTE: Some hardware designed for USB 2.0 may not function correctly when connected to a USB 3.0 port due to backward compatibility issues with USB 3.0 chipsets. Check the default playback device via the Windows sound control panel and set it back to the internal card that's built into your computer. If it is set to the external sound card, then this may force that card to WDM mode, preventing you from using it as an ASIO sound card. NOTE: If you are getting an ASIO error when trying to use an external sound card (Or MIDI controller with built-in sound card) that is capable of both ASIO and WDM, check what the default Windows playback device is set to. If you change the port, you will need to re-install the drivers again. ![]() Sound settings for MIDI controllers with built-in sound cards commonly used with VirtualDJ can be found on the following page: Controller Configuration And Troubleshooting NOTE: Some drivers for external sound cards are USB port specific, so you will need to always plug the sound card into the same USB port. If you are using an external sound card or a MIDI controller with a built-in sound card, make sure that it is connected to your computer BEFORE starting VirtualDJ. Also, make sure that you have the latest drivers and firmware installed from the manufacturer's website. Please go to CONFIG -> Sound Setup and verify that your sound settings are correct for the sound card(s) that you are using then click APPLY. This problem is normally caused by incorrect sound settings. ![]() I get the message "Error in ASIO Sound Driver" or "Errror in WDM Sound Driver" ![]()
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